+1 (849) 340-7030
Palma Real Shopping Village,
Republica Dominicana, Punta Cana 23000

Car Rental FAQ

How can I book a car rental in Punta Cana?
You can make a booking upon our website or contact us on WhatsApp.
What are the age requirements for renting a car?
The age requirement for car rental in Punta Cana is typically between 21 and 70 years old.
What documents do I need for car rental?
You will need to present a valid driver's license and passport.
What types of insurance are included in the rental price?
Typically, the rental price includes basic liability insurance and theft insurance with a deductible. A deductible is the amount with which the insurance begins to cover the damage caused to the car that you rented. The deductible depends on the class of the vehicle.
What additional services, insurance, and equipment are available?
We offer additional services such as collision damage waiver, child seats, GPS navigation, WiFi modem for internet access, and the option to add an additional driver.
What are the mileage restrictions and rental rates?
We provide unlimited mileage, meaning you can travel without distance restrictions. The rental rates depend on the chosen car model and duration of the rental.
How can I pay for the car rental?
We accept credit card payments, including Visa, Mastercard, crypto and also accept cash.
What are the traffic rules in the Dominican Republic?
The Dominican Republic follows right-hand traffic. Be sure to adhere to speed limits and ensure that all passengers are wearing seat belts.
What should I do in case of breakdown or accident?
In case of a breakdown or accident, please contact our service center at the provided phone number. We will assist you accordingly.
Can I rent a car to travel to other cities in the Dominican Republic?
Yes, you can rent a car to travel to other cities in the Dominican Republic, but there may be an additional fee for returning the car in a different location.
Where is a pick up and drop off place?
We have some options for you! You can come to our office or use one of the services we provide: shuttle or car delivery. Shuttle service: it is a transfer to/from our office for receive/return the car. Car delivery: receipt and return the car at your convenience place
How can I get my security deposit?
The deposit is refunded once the car has been returned and checked. We make a refund of the deposit the same way you’ve paid it. Where is my refund? We send all refunds back to your original payment method. The time it takes to receive your money depends on payment method. Credit card/Debit card/PayPal payment: When you pay with your credit card/debit card/PayPal, it usually takes up to 5 business days. Some refunds can take up to 30 days, depending on the card company/bank/PayPal rules. If we can’t apply the refund to your debit card, we’ll add it to your balance with PayPal.

Clients’ feedback

Markus Radszuweit
Markus Radszuweit
2023-08-04
Alles super! Schnelle Antworten auf Anfrage & Fragen, gute Erklärung zum Auto & die Kaution war auch direkt zurück. Gerne wieder! Danke!
Luis Vilela
Luis Vilela
2023-08-03
Muitos parabéns sem qualquer problema Sempre pontuais bons carros
Alessandro Gleizer
Alessandro Gleizer
2023-08-02
Atendimento rápido, fácil e Cortez! Carro bom e limpo, valor cobrado foi justo. Recomendo.
Neil Munslow
Neil Munslow
2023-08-02
Very helpful team , you pay for for what you get , we did 2300km in 14 day without any problems . The car was not new but did it job . Will definitely book it again next time.
Ivan Garcia Duque
Ivan Garcia Duque
2023-07-31
Todo Ok. Excelente servicio y el vehículo como nuevo.
Paulo N. Thiene Jr
Paulo N. Thiene Jr
2023-07-31
Carros bons, pessoal cordial. Só estranhei entregarem o carro com tanque vazio. Aí vc enche e as sobras de combustível eles lucram. Um pouco desonesto nesse sentido.
Josephin Diaz
Josephin Diaz
2023-07-30
Excelente servicio, amabilidad, calidad y buenas atenciones.
Мария Нараевская
Мария Нараевская
2023-07-29
Крутые машины и хороший сервис, однозначно рекомендую Дмитрия, все подскажет и сделает ваш отпуск комфортным
A Mayer
A Mayer
2023-07-27
Wir hatten einen Kleinwagen (Kia Picanto) für gut zwei Wochen reserviert, es war dann ein Mittelklasse Kia K5, der auch OK war (wir wollten nicht zu groß, auch um nicht überall als driving ATM Touristen aufzufallen). Der Wagen hat uns zuverlässig quer durchs Land gebracht. Statt Benzin brauchten wir Flüssiggas, was es aber in der dominikanischen Republik auch an jeder Ecke gibt. Das Auto war nicht das neueste, war uns aber auch recht. Vor der Übergabe am Flughafen steckten wir ca. 2 Stunden in der Schlange der Immigration, der Angestellte musste leider warten. Übergabe und Rückgabe gingen problemlos (mit google translate, Zahlung und Vertrag via Smartphone). Kommunikation läuft informell über whatsapp/telegram/email. Insgesamt empfehlenswerte Alternative zu den "großen" Vermietern, die einem oft zusätzliche Versicherungen andrehen wollen. Hat man daran kein Interesse, ist man hier gut aufgehoben.
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