better than any company I dealt with, great communication over whatsaap , perfect delivery of the car at the hotel we were staying and easy return at the airport. Dima, the driver who delivered the car, was super friendly. Thank you for an easy ride. I will definitely recommend and use it again
By far the best place to rent a vehicle in Punta Cana, during our two-week stay, we had the chance to try several Flott vehicles from this company, we were very satisfied. In addition, this company is managed by very friendly but above all extremely professional staff. a huge thank you to Dima and his staff for the outstanding service
After reading the reviews about the big car rental companies in Punta Cana and their fraudulent price structures, I was actually already fed up with renting a car. Then I decided to try a small local company (this has always worked well in other countries) and I was not disappointed. Immediately after booking, I got a confirmation via WhatsApp. The car was brought to me and at the end of the trip I was still driven to the airport for a small extra charge. I only paid what was agreed, not a cent more and my deposit was fully refunded in cash on return without any unnecessary discussions. The car itself, with even 190k miles, was no longer the youngest and the dashboard had almost every warning light there is lit up. But it drove and braked and transported me reliably across the island for a reasonable price.
Overall it was ok. At the beginnjng I found it a bit shady as the driver was late to airport and we barely understand few words as we don t speak spanish. Car was ok, but I m pretty sure the airbag was missing cause the dashboard was exploded and the light was on and something kept vibrating inside there. Also one bulb for front right blinker wasn’t working from the beginning neither the left rear break bulb. I didn’t receive the car with full tank. It was one line below full and I thought this is how I was supposed to return it like. We had some issues in santo domingo. Thieves broke into our car and broke the door lock. I contacted the guy from whatsapp but he didn t text me back. The next day (it was the last as well) on our way to airport the driver said we gonna get our 200$ deposit back. I didn t have enough time to put gas in the car as I was late to the airport. I tried at one gas station but the gas pistol didn t fit (it is LPG/propane). I gave driver 10$ in pesos (it should have been enough for one line below full) but he asked for more money to make it full. I payed it but I only had 20 USD and I gave him like that. At that time I didn t care that much and I was thankful that he will be returning my deposit as it wasn’t my fault. When we got the the airport he told me they will have to check how much will the repair cost and will get back to me. I contacted them 2 days later as nobody reached me and they said they will be refunding 160$. It s alright but I paid for something I didn t to and I m pretty sure they are covered by insurance and don t have to pay anything. Also they didn t care about the fuel tank not being full. I would probably rent again but I would learn the basic words in spanish so we can be fair
Awesome rental company. Had a quick chat on WhatsApp, submitted the online form and got the car as promised (though a different model, which was not an issue for us).Pick up and drop off at the residence, conveniently close to the gas station, good price, easy rental process and great support from the staff. Thank you!
I am very lucky to find this car rental company and I am writing this review in the Punta Cana airport before flying back to United States. I initially tried to work with another local car rental company called Hya rent a car, but they were horrible to work with and barely respond to messages. When I contacted this company rent car Punta Cana, they responded right away and are so patient and kind to all my questions and concerns. On the day of our arrival, they delivered the car to the airport as we requested. We give them cash and depoist. The Ford car we rent was awesome and served us well for 5 days driving around in DR. On our day of departure we dropped the car with them outside of the airport and they returned all of our deposit after examining the car. I recommend rent car Punta Cana to everyone who wants to rent a car in Dominican Republic, honest and friendly business. Super friendly people, even being a small local car rental company, I think you will have an easy and pleasant time working with them than being scammed by our big international car rental companies. I have done a lot of research before traveling to DR, and very lucky we found and worked with this awesome company.
Excellent! Thank you for the quick and uncomplicated car rental service.The car was in a very good condition and the contact with the car rental administration very pleasant. It was clearly communicated what was needed and there was no price surprise.
It is not easy to find a reliable rental company in the Dominican Republic, fortunately we found Dima's company. We ordered a car with one day's notice and received excellent service for a fair price. I will definitely recommend her to others
During our stay in Punta Cana we found this car rental during research on the internet. Very happy that we always look outside of what the resorts recommended because we end up paying half the price than the price that our resort gave us. The owner also communicated very well even though his English is not good. He used what’s app to communicate and translate. We had a ford focus and the price was definitely great! He also did a pickup service and portable wifi was also purchasable. This really was a great deal. We used the car for a day trip to Santo Domingo. We are very thankful that we found this car rental to experience more out of our stay and not to rely on excursions.
I am happy to share my impressions about this car rental service. The team works clearly, promptly, the cars are delivered on time and are in perfect condition. We rented a convertible, the impressions were wonderful. We got a lot of pleasure. Thank you for being there and for doing your job flawlessly!