+1 (849) 340-7030
Punta Cana, La Romana, Santo Domingo, Samana
Republica Dominicana

Terms of rent a car in Dominican Republic

Terms and Conditions for Car Rental in the Dominican Republic

  1. Rental Requirements: The renter must have a valid driver’s license and a major credit card in their name. The driver’s license must be issued by the renter’s country of residence and be valid at the time of rental. The credit card must have sufficient funds to cover the rental cost and a security deposit.
  2. Rental Period: The rental period starts and ends at the times and dates specified in the rental agreement. The rental period may be extended with the prior approval of the rental company and payment of additional fees.
  3. Vehicle Pick-up and Return: The renter must pick up and return the vehicle at the rental location specified in the rental agreement. If the renter returns the vehicle at a different location, additional fees may apply.
  4. Vehicle Use: The renter agrees to use the vehicle only for legal purposes and to follow all traffic laws and regulations. The vehicle may not be used for racing, off-road driving, or other prohibited activities.
  5. Prohibited Uses: The renter may not use the vehicle for any illegal purposes, including transporting illegal substances or engaging in criminal activities. The renter may not sublease or lend the vehicle to any other person.
  6. Insurance: The car rental company provides basic insurance coverage for the vehicle, including a deductible* equal to 5 percent of the car’s value, in accordance with the standard rental terms.
  7. Damage and Liability: The renter is responsible for any damage to the vehicle during the rental period. The renter is also responsible for any injuries or damages caused to other persons or property while using the vehicle.
  8. Security Deposit: A security deposit will be collected at the time of rental. The deposit will be refunded at the end of the rental period if the vehicle is returned in the same condition as when rented.
  9. Fuel: The renter is responsible for returning the vehicle with the same amount of fuel as at the time of rental. If the vehicle is returned with less fuel, the renter will be charged for the missing fuel.
  10. Breakdowns and Accidents: In case of breakdowns or accidents, the renter must contact the rental company immediately and follow their instructions. The rental company will provide assistance and support as necessary.
  11. Cancellation Policy: The renter may cancel the rental agreement at any time. Cancellation fees may apply depending on the timing of the cancellation.
  12. Governing Law: The rental agreement is governed by the laws of the Dominican Republic. Any disputes arising from the rental agreement will be resolved in the courts of the Dominican Republic.

By signing the rental agreement, the renter acknowledges that they have read and understood these terms and conditions and agree to abide by them during the rental period.

*Deductible in car rental insurance is the amount that the renter is obligated to pay personally in the event of damage or loss to the rented vehicle. If an incident occurs covered by the insurance, the insurance company reimburses the damage, but only after the renter pays the deductible.

For example, if the rented car is valued at $20,000, and the deductible is 5 percent of this amount (which is $1,000), and the renter damages the car by $3,000, they would be required to pay the first $1,000 (the deductible), and the remaining $2,000 would be covered by the insurance company.

The deductible helps reduce the cost of insurance, but it also means that in the event of an incident, the renter bears certain financial responsibilities.

Clients’ feedback

Johanna Zúñiga Robles
Johanna Zúñiga Robles
2024-02-21
Excelente servicio. Alquilamos vehículo y fueron puntuales en la hora de entrega y recogida del vehículo. Automóvil en excelente estado y muy limpio. Realmente lo recomiendo.
H F
H F
2024-02-20
Fantastic experience from start to finish. Extremely punctual, clean car, drop off, pick up, internet and insurance offered, which make travel easy and stress free! Highly suggest this rental car company!
Jolijn
Jolijn
2024-02-20
It was a great experience to hire our car here. The communication in English was good, they were on time on appointments, and when the engine light in the dashboard turned orange and we were on the other side of the country, they fixed a mechanic that came by our hotel there. One advice when renting a car in Dominican Republic: pick a high car - the speed bumbs are ridiculously high and there are holes in the roads too.
Michael
Michael
2024-02-18
2nd time renting from them. no issue what so ever pick me up from airport, meet back at airport. car is good clean up to date. this is my go too.
Semir Chahed
Semir Chahed
2024-02-11
Servicio excelente en todos los aspectos. Comunicación fácil y eficaz, proceso rápido todo digitalizado, entrega en el hotel impecable y puntual, buen coche, buen precio. Estamos encantados. Lo recomiendo
Oscar Rosero
Oscar Rosero
2024-02-07
Me fue excelente, de los mejores rent car que he probado, ágiles y seguros.
Jakub Sovcik
Jakub Sovcik
2024-02-07
Everything was perfect. Car was a clear and new, also Max was a very nice guy. Thank you for everything.
erika amerijckx
erika amerijckx
2024-02-05
Perfect service and customer support! Clear communication! Good price / quality